AMENDED ON 15 FEBRUARY 2025
This agreement is made by and between you and the operator of Bitrue and has legal effect as a legal contract. The operator of Bitrue refers to the legal entity that, recognized by law, operates the exchange platform. The operator of Bitrue may be referred to, individually or collectively, as “Bitrue Limited” in this agreement. “Bitrue” refers to the exchange platform operated by Bitrue, including but not limited to the Bitrue website, with the domain name of Bitrue.com, https://www.bitrue.com/.
Although Bitrue is committed to maintaining the accuracy of the information provided through Bitrue Services, Bitrue cannot and does not guarantee its accuracy, applicability, reliability, integrity, performance or appropriateness, nor shall Bitrue be liable for any loss or damage that may be caused directly or indirectly by your use of these contents.
1. Agreement and Execution
The content of this agreement includes the main body of this agreement, the annexures and various rules that have been posted or may be posted from time to time by Bitrue. All of the rules shall be an integral part of this agreement, and shall have the same legal effect as the main body of this agreement. Unless otherwise expressly provided, any service provided by Bitrue and its affiliates (“Bitrue Service”) shall be bound by this agreement. In case of any inconsistency between relevant terms of service agreement of the specific Bitrue Services and the content of this agreement, the respective applicable terms of such specific Bitrue Service shall prevail. You shall carefully read through this agreement before using any Bitrue Service. . You shall be bound by this agreement as long as you use Bitrue Service. You shall not claim to void or rescind this agreement on the ground that you did not read this agreement. You hereby promise to accept and observe this agreement. If you do not agree to this agreement, you shall immediately stop registration/activation or stop using Bitrue Service. Bitrue may make or amend this agreement and various rules from time to time as needed without any notice to you. The amended agreement and rules shall come into effect immediately and automatically upon being announced on the website. If you do not agree to the relevant amendment, you shall immediately stop using Bitrue Service. If you continue using Bitrue Service, you shall be deemed as having accepted the amended agreement and rules. Bitrue reserves interpretation rights to all of the terms hereof.
2. Registration and Account
1) Eligibility of Registrants
You hereby confirm that you are an individual of at least 18 years old, legal person or other organization with full legal capacity when you complete the registration or use Bitrue Service in any way allowed by Bitrue. If you do not have said capacity, you and your guardian shall undertake all the consequences resulting therefrom, and Bitrue shall have the right to cancel or permanently freeze your account, and may pursue claims against you and your guardian for compensation. With no prejudice, Bitrue may refuse, in its discretion, to open an account for you.
2) Registration and Account
You shall be bound by this agreement once you have filled in information, read and agreed to this agreement and completed the registration process following the instructions on the registration page, or you have filled in information, read and agreed to this agreement and completed the activation process following the instructions on the activation page, or upon your actual use of Bitrue Service in a way permitted by Bitrue. You may log in to Bitrue by your email address or mobile number that you have provided or confirmed or via any other means permitted by Bitrue. You must provide your real name, ID type, ID number and other information required by the laws and regulations. If any information you have provided during the registration is inaccurate, Bitrue will not take any responsibility and any loss, direct or indirect, and adverse consequence resulting therefrom will be borne by you. Bitrue accounts can only be used by the person whose name they are registered under. Bitrue reserves the right to suspend, freeze, or cancel accounts that are used by persons other than the persons whose names the accounts are registered under. Bitrue will also not take legal responsibility for these accounts. Considering the platform risks, maintenance expenses and other internal control reasons, Bitrue has the right to cancel or permanently freeze the registered accounts with no transaction for a certain period.
3. User’s Information
During the registration or activation, you shall accurately provide and timely update your information by following the instructions on the relevant page according to the laws and regulations in order to make it truthful, updated, complete and accurate. If there is any reasonable doubt that any information provided by you is wrong, untruthful, outdated or incomplete, Bitrue shall have the right to send you a notice to make enquiry and demand corrections, remove relevant information directly and, as the case may be, terminate all or part of Bitrue Service to you. Bitrue will not take any responsibility and any loss, direct or indirect, and adverse consequence resulting therefrom will be borne by you. You shall accurately fill in and timely update your email address, telephone number, and other contact information so that Bitrue will be able to effectively contact you. You shall be solely and fully responsible for any loss or extra expenses incurred during the use of Bitrue Service by you if you cannot be contacted through these contact information. You hereby acknowledge and agree that you have the obligation to keep your contact information effective and to take actions as required by Bitrue if there is any change or update.
4. Account Security
You shall be solely responsible for the safekeeping of your Bitrue account and password on your own, and you shall be responsible for all activities under your log-in email, Bitrue account and password (including but not limited to information disclosure, information posting, consent to or submission of various rules and agreements by clicking on the website, online renewal of agreement or online purchase of services, etc.). You hereby agree that: a) you will notify Bitrue immediately if you are aware of any unauthorized use of your Bitrue account and password by any person or any other violations to the security rules; b) you will strictly observe the security, authentication, dealing, charging, withdrawal mechanism or procedures of the website/service; and c) you will log out of the website by taking proper steps at the end of every visit. Bitrue shall not and will not be responsible for any loss caused by your failure to comply with this provision. You understand that Bitrue needs reasonable time to take actions upon your request, and Bitrue will not undertake any responsibility for the consequences (including but not limited to any of your loss) that have occurred prior to such actions.
The digital assets in your account are segregated from Bitrue’s own digital assets or funds by way of separate ledger accounting entries for users and our accounts. We shall not have any obligation to use different blockchain addresses to store digital assets owned by you, by other users or by Bitrue.
5. Bitrue Service
Through Bitrue Service and other services provided by Bitrue and its affiliates, members may post deal information, access to the pricing and dealing information of a deal and carry out the deal, participate in activities organized by Bitrue and enjoy other information services and technical services. If you have any dispute with other members arising from any transaction on Bitrue, once such dispute is submitted by one or both of you and the other member to Bitrue for dispute resolution, Bitrue shall have the right to make a decision at its sole discretion. You hereby acknowledge and accept the discretion and decision of Bitrue. You acknowledge and agree that Bitrue may, on requests from governmental authorities (including judicial and administrative departments), provide user information provided by you to Bitrue, transaction records and any other necessary information. If you allegedly infringe upon any other’s intellectual rights or other legitimate interests, Bitrue may provide the necessary ID information of you to the interest holder if Bitrue preliminarily decides that the infringement exists. All the applicable taxes and all the expenses in relation to hardware, software, services etc. arising during your use of the Bitrue Service shall be solely borne by you. By using this service you accept that all trade executions are final and irreversible. By using this service you accept that Bitrue reserves the right to liquidate any trades at any time regardless of the profit or loss position.
6. Prohibition of Use
By accessing and using Bitrue services, you represent and warrant that you have not been included in any trade embargoes or economic sanctions list. Bitrue reserves the right to choose markets and jurisdictions to conduct business and offer services, and may refuse, in its discretion, the provision of Bitrue services in certain countries or regions. Bitrue does not provide services to users in certain countries or regions such as the United States, China Mainland, Hong Kong Special Administrative Region, Ontario (Canada) and Netherlands. Additionally, Bitrue does not offer services in countries or regions restricted by the U.S. Department of Treasury's Office of Foreign Assets Control (“OFAC”). The users from OFAC sanctioned countries or regions are forbidden to use Bitrue services, including Iran, North Korea, Ukraine, Russia, Cuba, Syria, etc.
7. User’s Guide of Bitrue Service
You hereby promise to observe the following covenants during your use of Bitrue Service on Bitrue: All the activities that you carry out during the use of Bitrue Service will be in compliance with the requirements of laws, regulations, regulatory documents and various rules of Bitrue, will not be in violation of public interests, public ethnics or other’s legitimate interests, will not constitute evasion of payable taxes or fees and will not violate this agreement or relevant rules. If you violate the foregoing promises and thereby cause any legal consequence, you shall independently undertake all of the legal liabilities in your own name and hold Bitrue harmless from any loss resulting from such violation. During any transaction with other members, you will operate in good faith, will not undertake any acts of unfair competition, will not disturb the normal order of online transactions, and will not engage in any acts unrelated to online transactions. You will not use any data on Bitrue for commercial purposes, including but not limited to using any data displayed on Bitrue through copy, dissemination or any other means without prior written consent of Bitrue. You will not use any device, software or subroutine to intervene or attempt to intervene in the normal operation of Bitrue or any ongoing transaction or activities on Bitrue. You will not adopt any action that will induce unreasonable data load on the network equipment of Bitrue. You will not engage in n-degree arbitrage trading to exploit the inefficiencies of the market, or any market manipulation activities (such as pump and dump schemes, wash trading, self-trading, front running, quote stuffing, and spoofing or layering, regardless of whether prohibited by law). You acknowledge and agree: Bitrue shall have the right to unilaterally determine whether you have violated any of the covenants above and, according to such unilateral determination, apply relevant rules and take actions thereunder or terminate services to you, without your consent or prior notice to you. As required to maintain the order and security of transactions on Bitrue, Bitrue shall have the right to close or cancel relevant orders and take other actions in case of any error, malicious sale or purchase or any other events disturbing the normal order of market activity. If your violation or infringement has been held by any effective legal documents issued by judicial or administrative authorities, or Bitrue determines at its sole discretion, that it is likely that you have violated the terms of this agreement or the rules or the laws and regulations, Bitrue shall have the right to publish on Bitrue such alleged violations and the actions that having been taken against you by Bitrue. As to any information you may have published on Bitrue that allegedly violates or infringes upon the law, other’s legitimate interests or this agreement or the rules, Bitrue shall have the right to delete such information without any notice to you and impose punishments according to the rules. As to any act you may have carried out on Bitrue, including those you have not carried out on Bitrue but have impacted on Bitrue and its users, Bitrue shall have the right to unilaterally determine its nature and whether it constitutes violation of this agreement or any rules, and impose punishments accordingly. You shall keep all the evidence related to your acts on your own and shall undertake all the adverse consequences resulting from your failure to discharge your burden of proof. Bitrue reserves the right to freeze user accounts provided a violation to the User’s Guide stipulated herein has occurred. If your alleged violation to your promises causes any losses to any third party, you shall solely undertake all the legal liabilities in your own name and hold Bitrue harmless from any loss or extra expenses. If, due to any alleged violation by you to the laws or this agreement, thus Bitrue incurs any losses, or is claimed by any third party for compensation or suffers any punishment imposed by any administrative authorities, you shall indemnify Bitrue against any losses and expense caused thereby, including reasonable attorney fees.
All intellectual property relating to Bitrue, including, but not limited to website name, goodwill, trademarks, logos, databases, website design, text and graphics, software, photos, videos, music, sounds and any combinations of the aforementioned files, and the intellectual property rights of software compilation, associated source code and software (including small applications and scripts) (“Intellectual Property”) shall be owned by Bitrue. You shall not copy, modify, transmit or use any of the Intellectual Property for commercial purposes. Your use of the Bitrue Service does not grant you any rights over the Intellectual Property. Upon acceptance of this Agreement, it shall be deemed that you have transferred and assigned exclusively and free of charge to us all copyright of any form of information that you publish on this Website, including, but not limited to copyrights, distribution rights, lease rights, exhibition rights, performance rights, projection rights, broadcasting rights, information network dissemination rights, shooting rights, adaptation rights, translation rights, compilation rights and other transferable rights that copyright owners are entitled to, and we shall have the right to sue for any infringement on such copyright and obtain full compensation for such infringement. This Agreement shall apply to any content that is published by you on this Website and is protected by copyright law, regardless of whether the content is generated before or after the signing of this Agreement. You shall not illegally use or dispose of our or any other person’s Intellectual Property when you use the Services. You may not publish or authorise other websites or media to use the Intellectual Property in any manner whatsoever.
8. Scope and Limitation of Liability
Bitrue will provide Bitrue Service at an “as is” and “commercially available” condition. Bitrue disclaims any express or implied warranty with regards to Bitrue Service, however, including but not limited to applicability, free from error or omission, continuity, accuracy, reliability or fitness for a particular purpose. Bitrue disclaims any promise or warranty with regards to the effectiveness, accuracy, correctness, reliability, quality, stability, completeness and timeliness of the technology and information involved by Bitrue Service. You are fully aware that the information on Bitrue is published by users on their own and may contain risks and defects. Bitrue serves merely as a venue of transactions. Bitrue serves merely as a venue where you acquire coin related information, search for counterparties of transactions and negotiate and conduct transactions, but Bitrue cannot control the quality, security or legality of the coin involved in any transaction, truthfulness or accuracy of the transaction information, or capacity of the parties to any transaction to perform its obligations under the transaction documents. You shall cautiously make judgment on your own on the truthfulness, legality and effectiveness of the coin and information in question, and undertake any liabilities and losses that may be caused thereby. Unless expressly required by laws and regulations or any of the following circumstances occurs, Bitrue shall not have any duty to conduct preliminary review on information data, transaction activity and any other transaction related issues of all users: Bitrue has reasonable cause to suspect that a particular member and a particular transaction may materially violate the law or agreement; or Bitrue has reasonable cause to suspect that the activities conducted on Bitrue by a member may be illegal or improper. You acknowledge and agree, Bitrue shall not be liable for any of your losses caused by any of the following events, including but not limited to losses of profits, goodwill, usage or data or any other intangible losses (regardless whether Bitrue has been advised of the possibility of such losses): use or failure to use Bitrue Service, unauthorized use of your account or unauthorized alteration of your data by any third parties, expenses and losses incurred from purchase or acquisition of any data or information or engagement in transaction through Bitrue Service, or any alternatives of the same, your misunderstanding on Bitrue Service, or any other losses related to Bitrue Service which are not attributable to Bitrue. In no event shall Bitrue be liable for any failure or delay of service resulting from regular equipment maintenance of the information network, connection error of information network, error of computers, communication or other systems, power failure, strike, labor disputes, riots, revolutions, chaos, insufficiency of production or materials, fire, flood, tornado, blast, war, governmental acts or judicial orders. You agree to indemnify and hold harmless Bitrue, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Bitrue website, including but not limited to out of your violation this agreement.
9. Termination of Agreement
You hereby agree that Bitrue shall have the right to terminate all or part of Bitrue Service to you, temporarily freeze or permanently freeze or cancel the authorizations of your account on Bitrue at Bitrue’s sole discretion, without any prior notice, for whatsoever reason, and Bitrue shall not be liable to you; however, Bitrue shall have the right to keep and use the transaction data, records and other information that is related to such account. In case of any of the following events, Bitrue shall have the right to directly terminate this agreement by cancelling your account, and shall have the right to permanently freeze or cancel the authorizations of your account on Bitrue and withdraw the corresponding Bitrue account thereof: after Bitrue terminates services to you, you allegedly register or register in any other person’s name as Bitrue user again, directly or indirectly; the main content of user’s information that you have provided is untruthful, inaccurate, outdated or incomplete; when this agreement (including the rules) is amended, you expressly state and notify Bitrue of your unwillingness to accept the amended service agreement; or any other circumstances where Bitrue deems it should terminate the services. After the account service is terminated or the authorizations of your account on Bitrue is permanently frozen or cancelled, Bitrue shall not have any duty to keep or disclose to you any information in your account or forward any information you have not read or sent to you or any third party. You agree that, after the termination of agreement between you and Bitrue, Bitrue shall still have the rights to: keep your user’s information and all the transaction information during your use of Bitrue Service; or claim against you according to this agreement if you have violated any laws, this agreement or the rules during your use of Bitrue Service. After Bitrue suspends or terminates Bitrue Service to you, your transaction activities prior to such suspension or termination will be dealt with according to the following principles and you shall will take care of on your own efforts and fully undertake any disputes, losses or extra expenses caused thereby and keep Bitrue harmless from any losses or expenses: Bitrue shall have the right to delete, at the same time of suspension or termination of services, information related to any un-traded coin tokens that you have uploaded to Bitrue prior to the suspension or termination. If you have reached any purchase agreement with any other member prior to the suspension or termination but such agreement has not been actually performed, Bitrue shall have the right to delete information related to such purchase agreement and the coins in question. If you have reached any purchase agreement with any other member prior to the suspension or termination and such agreement has been partially performed, Bitrue may elect not to delete the transaction; provided, however, Bitrue shall have the right to notify your counterparty of the situation at the same time of the suspension or termination.
10. Force Majeure
Bitrue shall not be responsible for any failure to provide the Bitrue Services to you or any delay in providing the Bitrue Services, or for the loss that you may sustain as a result of such failure or delay due to circumstances that are not within Bitrue’s control, such as information network equipment maintenance, information network connectivity failures, computer errors, communications or other systems, power failures, weather conditions, unexpected accidents, industrial actions, labour disputes, revolts, uprisings, riots, lack of productivity or production materials, fires, floods, storms, explosions, wars, failure on the part of banks or other partners, collapse of the digital asset market, actions by governments, judicial or administrative authorities, other acts that are not within our control or beyond our inability to control, or due to causes on the part of third parties.
11. Privacy Policy
Bitrue may announce and amend its privacy policy on the platform of Bitrue from time to time and the privacy policy shall be an integral part of this agreement.
12. Governing Law and Jurisdiction
This agreement is governed by the laws of the Republic of Seychelles and any disputes arising therefrom are subject to the exclusive jurisdiction of the courts of the Republic of Seychelles.
13. Risks
By using Bitrue Services through the platform of Bitrue, you accept the risks associated with such use, including but not limited to the following risks:
(i) digital assets are speculative in nature and are not as established as other asset classes;
(ii) the price of digital assets are volatile;
(iii) trading in digital assets may lead to a partial or total loss of your capital; and
(iv) actions by third parties such as market makers or governments may have a large impact on digital assets.
APPENDIX
1. Margin Trading, Margin Borrowing, ETF
You shall deposit and maintain digital assets in your spot account and/or margin account in such form and amounts as required by Bitrue in its sole and absolute discretion from time to time to maintain the margin service. Unless otherwise stated, any changes to the margin requirements shall take effect immediately after Bitrue provides written notice regarding such change to you. Pursuant to such change, you may be required to immediately deposit additional margin in the spot account and/or margin account to execute any trades or maintain any positions on the Bitrue platform.
All margin shall be held by Bitrue as continuing security and shall be subject to a general lien and right of set-off in favour of Bitrue for any and all of your obligations, liabilities or monies at any time due by you and payable to us under this agreement or otherwise. Bitrue has the right to realise your margin as provided for in this agreement.
Bitrue has the right to deposit, pledge, repledge, hypothecate, re-hypothecate, invest or loan any margin provided to us and shall not be obligated to notify you on any interest, income or benefit that may be derived therefrom. No interest shall be paid to you on any margin deposited by you under this agreement and all such interest and benefit shall be retained by us for our own benefit. Bitrue shall not be liable to you for any loss of margin resulting directly or indirectly from the closure, bankruptcy, insolvency, liquidation, receivership or other events of any third party where the margin is deposited or pledged.
You acknowledge and agree that if the margin ratio in your spot account and/or margin account falls below the minimum margin ratio required by Bitrue, you agree that Bitrue has the sole and absolute discretion to liquidate any margin in your spot account and/or margin account and/or cancel any open orders in your spot account and/or margin account without further notice. You agree that:
(i) you shall be liable for all fees relating to any liquidation;
(ii) you shall be liable for any losses, whether realised or unrealised, resulting from the liquidation; and
(iii) we shall not be liable for any losses, whether realised or unrealised, resulting from the liquidation.
You agree that if the margin sold is insufficient to repay the margin loan and any interest accrued thereof, you shall be liable for any remaining amounts owed to us. You shall be liable for a higher interest rate depending on the period and amount of the loan that Bitrue provides to you.
Additional terms are disclosed in the link Cross Margin Trading vs. Isolated Margin Trading – Bitrue FAQ
2. Futures Trading
In the event that Bitrue is the counterparty to any futures transaction, Bitrue shall be entitled to the gains, profits and benefits derived from such transaction.
Additional terms are disclosed in the link Futures – Bitrue FAQ
3. Copy Trading
When using Copy Trading service, parameters such as margin, leverage, size, take profit and stop loss will be set according to the parameters set by the copied trader. You agree that:
(i) By using the copy trading feature on the Bitrue platform, you acknowledge and agree to abide by the platform's terms of use;
(ii) when you use copy trading, you are responsible for any fees payable to us and/or the copied trader;
(iii) Bitrue does not guarantee the performance of any copied trader and Bitrue is not liable or responsible for actions taken by any copied trader;
(iv) Bitrue reserves the right to cancel, suspend, block and/or cease all copy traders and/or copy trades;
(v) you are responsible for all copy trades executed on the Bitrue platform and you are liable for any and all losses you may sustain from using copy trading; and
(vi) Bitrue is not responsible or liable in the event of any software and/or system failures which may affect copy trading.
Additional terms are disclosed in the link Copy Trading - Earn Profits with Top Traders on Bitrue.
4. Crypto Loan
By accessing and using the Crypto Loan service, you agree that:
(i) Bitrue reserves the right to vary or cancel partially or in full any amount of the loan that Bitrue provides to you and Bitrue shall not be liable to you for any losses you may incur resulting from such variation or cancellation; and
(ii) Bitrue shall not be obliged to provide or continue to provide any loan to you and Bitrue shall not be liable to you for any losses you may incur resulting from such decision.
5. Power Piggy, Staking, Launchpool
You can stake or deposit your digital assets from your spot account to receive rewards. You agree that:
(i) Bitrue is not responsible for any losses that you may incur through staking or deposit, including any issues relating to the underlying blockchain in which your digital assets are staked or deposited;
(ii) your digital assets may be locked for a certain period when they are staked or deposited and may not be withdrawn when they are locked;
(iii) the rewards displayed on the Bitrue platform are indicative only and Bitrue is not responsible for any difference between the displayed rewards and the actual rewards you receive;
(iv) you may be required to stake or deposit your digital assets for a minimum period;
(v) Bitrue is not responsible for any losses you may incur through any delays in your receiving of digital assets and/or rewards;
(vi) Bitrue has the sole discretion to suspend and/or remove your access to staking at any time and Bitrue is not liable to you for any losses you may incur resulting from such suspension or removal; and
(vii) Bitrue has the sole discretion to suspend and/or remove any digital assets available for staking or deposit on the Bitrue platform at any time and Bitrue shall not be liable to you for any losses you incur resulting from such suspension or removal.
Additional terms are disclosed in the links Top 50 Best Crypto Coins to Stake in 2023 | Bitrue and Earn Crypto Passive Income with Staking | Bitrue.
6. Auto Invest
By accessing and using the Auto Invest service, you authorize Bitrue to:
(i) undertake Auto Invest transactions in accordance with your instructions; and
(ii) deduct Auto-Invest fees from your spot account.
You agree that:
(i) Bitrue is not responsible for any losses you may incur through any delays in your receiving of digital assets;
(ii) Bitrue has the sole discretion to suspend and/or remove your access to Auto Invest at any time and Bitrue is not liable to you for any losses you may incur resulting from such suspension or removal; and
(iii) Bitrue has the sole discretion to suspend and/or remove any digital assets available for Auto Invest on the Bitrue platform at any time and Bitrue shall not be liable to you for any losses you incur resulting from such suspension or removal.
Additional terms are disclosed in the link BTC trade | ETH trade | XRP trade | Bitrue.