Dear Users,
To enhance the protections on all Bitrue accounts we are rolling out an upgrade to the KYC (Know Your Customer) verification process. This optimization will allow us to more accurately and efficiently handle verification requests, ensuring that real users are able to use Bitrue smoothly and feel safe knowing that their funds are always secured.
一 Key Updates
-
New Smart Verification (Level 1)
-
We now support document OCR recognition + facial verification, significantly improving verification efficiency.
-
After completing Level 1 verification, the ability to deposit, withdraw, trade on spot and futures, and use fiat currency trading will become available.
-
-
Significant Increase in Withdrawal Limits
-
Level 1 verified users: Single withdrawal limit increased to 2 BTC.
-
Level 2 verified users: Single withdrawal limit increased to 500 BTC.
-
-
Optimized Verification Process
-
Customers who use OCR verification for Level 1 can directly proceed with phone number verification for Level 2;
-
-
If your device does not support facial verification, you can scan a QR code to continue with an alternate process on a webpage.
-
-
-
-
Improved Review Efficiency
-
The overall review process has been streamlined, enabling us to make an accurate judgment regarding the information provided within 1-3 minutes.
-
The results of your KYC verification will be provided via email.
-
-
Account Feature
-
With these new upgrades, fiat currency trading and lending products will be available after completing KYC Level 1, whereas previously they were only available after completing KYC Level 2.
-